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Articles on:Shipping and Returns
Information on delivery options, timelines, and conditions for easily returning your items.

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  • Repair
  • Shipping and Returns
  • Product and Care
  • Professional Account
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  • Return Request
    You can return one or more unworn items for free without any time limit. They must be returned in their original packaging, with tags attached, and in perfect condition. How to request a return? 1/ Log in using the button at the top right with the email you used to place the order. 2/ Select the order number for which you want to request a return. In the top right corner, click on "Request a return". 3/ Choose the product(s) you wish to return. 4/ Select the reasonSome readers
  • Return Policy
    You have as much time as you need to return an item that doesn't suit you, as long as the garment hasn't been worn and is returned in its original packaging with the tags attached (as this makes restocking easier for us). We can offer this flexible return policy because we don't constantly change our collections. Our collections are permanent, which is good for both the planet and for you.Few readers
  • Estimated Delivery Time
    We offer two types of delivery: Colissimo: Delivery takes 2 to 3 days. It may be faster if you are near Annecy, as our warehouse is located there. Chronopost: 24-hour delivery is guaranteed. Any order placed before midnight is shipped the next day.Few readers

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